Any paid amount shall not be subject to refund if the initial samples are approved, or a revision requested by the customer unless Logo Design Maestro cancels or terminate your contract.
You are entitled to get a refund when the initial concepts for a logo are provided. You have a right to reject them and ask for the refund. However once you approve or ask for a revision, the refund offer becomes void.
For Bundle deals, same refund policy will be applicable. For example, if you order a logo and stationery deal and approve the logo, you can get a refund for the stationery service before or once the initial samples are delivered to you. All refunds are subject to a minimum Administration Fee.
Note: Please note that customers claiming a refund will not be allowed to use the initial design concepts sent to them. Copyrights of all designs remain the property of LogoDesignMaesto until fully paid.
Letting LDM design my company logo was I think one of the best decisions I made. LDM are not just a design agency, they are Experienced in developing brand identities. I'd say every visionary entrepreneur should get their services. They really take care of all your design needs."
John Bradshaw - Ontario, Canada
Logo Design Maestro is not just a design company, they are from another place. From a place where art is the livelihood for everyone who lives there. I am pleased at what they did for me. From now on, Logo Design Maestro is my official design team and I do not need a creative division in my company.
Richard Townsend - UK
That's the way to go... these were the only words that came out of my mouth when I first saw my logo. Logo Design Maestro is wonderful, and they make wonderful designs.
Tom Holcroft - USA
I was fascinated. You guys are real artists. Thanks for remaking my logo and website. It is far more impressive this time and I wonder why I didn't get to you the first time.
Antony Michaels - Paris, France